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customer research

pirate digging up a treasure

Customer research for treasure hunting pirates

A tale of a young pirate learning from an old one.
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Where to start with everyday customer interviews

How to get your customer research skills from zero to one and beyond.
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Whats the difference between user research and customer research?

What are the limits and where are the options?
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Why companies fail to act on their user research

You don't want your research to not be used
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How much should I invest in user research?

What are the limits and where are the options?
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Can AI do user research?

What are the limits and where are the options?
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Why do companies buy customer research at all?

How to know, when to invest in customer research.
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How to avoid the confirming research bias?

How to avoid the common pitfalls in customer interviews.
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How to have good customer interviews?

How to avoid the common pitfalls in customer interviews.
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Would you rather eat a dolphin or buy our product?

The current state of market research is weird. Here's how...
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How to speed up customer research

Learn how to speed up customer research by picking the right framework.
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